Terms and Conditions
Welcome to Lucifer Cruz!
These Terms and Conditions (“Terms”) govern your use of our website and the purchase of products from Lucifer Cruz (referred to as “Company,” “we,” “our,” or “us”). By accessing our website or purchasing our products, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. Use of Website
By using our website, you affirm that you are at least 18 years old or the legal age of majority in your jurisdiction. You agree not to use our site or services for unlawful purposes or activities.
2. Product Information
We offer personal lubricants, adult toys, candles, cock rings, sugar scrubs, and related products.
Medical Disclaimer: Our products are intended for personal pleasure and cosmetic use only. They are not medical devices unless explicitly stated. We make no claims about diagnosing, treating, or curing any medical conditions.
3. Pricing and Payment
All prices listed are in U.S. dollars and subject to change without notice. Payment is due at the time of purchase through our approved payment methods. We reserve the right to cancel any order due to errors in pricing, product availability, or fraudulent activity.
4. Shipping and Delivery
We ship orders within the United States and to select international destinations. Shipping times and fees vary based on the selected service. We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
5. Returns and Refunds
For health and hygiene reasons, we do not accept returns or exchanges on lubricants, adult toys, or other intimate products unless they are defective or damaged.
- If your product arrives damaged, contact us within 7 days of receipt with proof of the damage.
- Eligible refunds or replacements are issued at our discretion after review.
6. Product Safety
You agree to use our products as intended and in accordance with provided instructions. The Company is not responsible for any injury or damage resulting from misuse or improper handling. Always perform a patch test for any new cosmetic product, including lubricants and sugar scrubs, to avoid adverse reactions.
7. Proposition 65 Compliance
Some of our products may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. For more information, visit www.P65Warnings.ca.gov.
8. Intellectual Property
All content, images, branding, and text on our website are the property of Lucifer Cruz or licensed for use. You may not copy, distribute, or use our content without express written permission.
9. Limitation of Liability
To the maximum extent permitted by law, Lucifer Cruz is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or website.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of California, without regard to conflict of laws principles.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website or products constitutes acceptance of any revised Terms.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: support@lucifercruz.com
Phone: (845) 470-0120